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3. If possible, visit one of our HP Customer Care Web sites. Most of the answers you need
are as close as your computer screen! See “Using HP Customer Care online resources”
below for specific information on how to connect.
4. Organize your questions and note error messages, if any, that are displayed on the
status LCD. The more complete a picture you can provide, the faster we can help.
Using HP Customer Care online resources
Click your way to a great solution! The HP PhotoSmart Web site,
www.hp.com/photosmart
, is a great place to start for answers to questions about your HP
products. You’ll get instant access to helpful tips and tricks, downloadable drivers, and the
latest product and software updates—24 hours a day, 7 days a week. All at no charge to
you.
You can also visit the HP Customer Care Community Forums and support site at
www.hp.com/go/support
. Here you can share in the great ideas and smart suggestions
HP service technicians and fellow users offer. If you can’t find the answer you’re looking for,
post your own question, then check back later for ideas and suggestions.