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7-Troubleshooting 55
Troubleshooting
Problems and solutions
Problem Possible cause Solution
The camera
does not turn
on.
The batteries
are not
functioning
correctly.
Use only photo-quality AA
lithium, alkaline, Ni-Cd or
Ni-MH batteries.
Ensure the batteries are
inserted correctly.
The charge in the batteries can
be low or completely drained.
Try installing new or recharged
batteries.
The HP AC
power
adapter is not
functioning
correctly.
Ensure the HP AC power
adapter is not damaged or
defective and plugged into an
electrical outlet with power.
The HP AC
power
adapter is
connected to
the camera,
but it is not
connected to
a power
outlet.
If you want to use battery
power, disconnect the HP AC
adapter from the camera. If
you want to use HP AC power,
connect the HP AC adapter to
a working electrical outlet.
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