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Troubleshooting 77
Latest firmware indicates a defective tape, or head clogs occur regularly
Action: Replace the tape.
Other errors are occurring
Action: Replace the drive.
Diskette drive problems
Diskette drive light stays on
Action:
1. Be sure no loose connections (on page 58) exist.
2. Be sure the diskette is not damaged. Run the diskette utility on the diskette (CHKDSK on some systems).
3. Be sure the diskette is properly inserted. Remove the diskette and reinsert correctly into the drive.
4. Be sure the diskette drive is cabled properly. Refer to the server documentation.
A problem has occurred with a diskette transaction
Action: Be sure the directory structure on the diskette is not bad. Run the diskette utility to check for
fragmentation (CHKDSK on some systems).
Diskette drive cannot read a diskette
Action:
1. If the diskette is not formatted, format the diskette.
2. Check the type of drive you are using and be sure you are using the correct diskette type.
Drive is not found
Action: Be sure no loose connections (on page 58) exist with the drive.
Non-system disk message is displayed
Action:
1. Remove the non-system diskette from the drive.
2. Check for and disconnect any non-bootable USB devices.
Diskette drive cannot write to a diskette
Action:
1. If the diskette is not formatted, format the diskette.
2. Be sure the diskette is not write protected. If it is, use another diskette or remove the write protection.
3. Be sure you are attempting to write to the proper drive by checking the drive letter in the path statement.
4. Be sure enough space is available on the diskette.