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The Status light is flashing amber.
A printer error has occurred. Try the following:
● Check the printer screen for instructions. If you have a digital camera connected
to the printer, check the camera screen for instructions. If the printer is connected
to a computer, check the computer monitor for instructions.
● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:
Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment
cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.
● If the Status light continues to flash amber, go to www.hp.com/support or contact
Customer Care.
The buttons on the control panel do not respond.
A printer error has occurred. Wait for about a minute to see if the printer resets. If it
does not, try the following:
● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:
Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment
cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.
● If the printer does not reset, and the control panel buttons still do not respond, go
to www.hp.com/support or contact Customer Care.
The printer does not find and display the photos on my memory card.
Try the following:
● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:
Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.
Chapter 6
40 HP Photosmart 370 series