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APPENDIX
APPENDIX
TROUBLESHOOTING
Problem Cause Solution
Power does not turn
on.
Battery is inserted in the wrong
direction.
Reload battery in the correct direction.
Batteries are dead. Replace or recharge batteries.
The battery compartment door
is open.
Make sure the battery compartment door
is securely closed.
The camera does not
take pictures.
The flash is charging. Wait for the flash to charge.
Memory is full. Insert a new memory card.
Memory card is not formatted
correctly.
The card may be detective, use a new
card.
Image is not recorded
when the shutter
button is pressed.
The Flash is charge. Wait for the flash to charge.
Memory is full. Insert a new memory card.
The flash does not
fire
Flash is set to OFF. Set the flash to any mode except off.
Image is blurry or out
of focus.
The camera was moving when
the image was captured.
Hold the camera steady when shooting
picture.
The subject was beyond the
range within which the camera
can focus.
Turn the Macro mode on to ensure the
subject is within 5 cm (zoom out) or 25
cm (zoom in). Do not use Macro mode
when shooting distant subjects.
Image is not
displayed on the LCD
monitor.
A memory card with non-DCIF
images (recorded with other
camera) is loaded.
This camera cannot display non-DCIF
images.
Recorded images are
not saved in memory.
The camera was turned
off/powered down before the
image was stored in memory.
If the battery low indicator appears on
the LCD monitor, replace the battery
immediately.
Cannot transfer
images to a computer
after connecting the
USB cable.
USB driver is not installed.
Install the USB driver before you
connect the camera to a computer / turn
the camera on.