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TROUBLESHOOTING
Windows
®
SYMPTOM CORRECTIVE ACTION REFER TO:
Although the USB cable is
connected, PC operating
system does not recognize the
memory card in the
camcorder.
•Make sure that the AC Adapter is connected to the
camcorder and that the power is on.
Software
Installation and
USB
Connection
Guide
(੬ pg. 9)
•Make sure that the USB cable is connected securely.
•Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.
•Windows
®
might not be recognizing the USB connector.
Make sure that the Universal Serial Bus controller is
enabled on the [System Properties] sheet in the [Control
Panel].
Cannot copy or save files. •Make sure that there is enough free space available in the
drive where you are trying to copy or save a file.
—
•Make sure that the drive where you are trying to copy or
save a file is not write-protected.
•Make sure that a file with the same name does not
already exist where you are trying to copy or save a file.
•Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.