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7 Troubleshooting
When you have questions about your camera, start here. Additional technical
information is available in the ReadMe file located on the Kodak EasyShare
software CD. For updates to Troubleshooting information, see
www.kodak.com/go/cx7430support.
Camera problems
Problem Cause Solution
Camera does
not turn on.
Battery is not
installed correctly or
is exhausted.
Recharge the battery or install a new one
(
page 2).
Camera does
not turn off; lens
does not retract.
The camera has
locked up.
Remove the battery, then reinsert or replace
it. If the camera still does not function,
contact Customer Support (
page 47).
Pictures
remaining
number does
not decrease
after taking a
picture.
Picture does not take
up enough space to
decrease the number.
The camera is operating normally. Continue
taking pictures.
Picture
orientation is
not accurate.
The camera was
rotated or tilted while
the picture was
taken.
Set the Orientation Sensor (page 22).
Short battery life
with Kodak
EasyShare
Ni-MH
rechargeable
battery pack.
Dirt or oxidation on
the battery contacts.
Wipe the contacts with a clean, dry cloth
(
page 3) before loading batteries in the
camera.
Stored pictures
are corrupted.
The card was
removed or the
batteries expired
while the ready light
was blinking.
Retake picture. Do not remove card while
the ready light is blinking. Keep battery
charged.