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8 Getting help
Helpful links
Software help
Click the Help button in the Kodak EasyShare software.
Telephone customer support
If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.
Before you call
Have the camera, camera dock, or printer dock connected to your computer.
Be at your computer, and have the following information available:
Help with your camera www.kodak.com/go/cx7430support
Help with Windows operating system
and working with digital pictures
www.kodak.com/go/pcbasics
Download the latest camera software
and firmware
www.kodak.com/go/cx7430downloads
Optimize your printer for truer, more
vibrant colors
www.kodak.com/go/onetouch
Get support for cameras, software,
accessories, more
www.kodak.com/go/support
Purchase camera accessories www.kodak.com/go/cx7430accessories
Register your camera www.kodak.com/go/register
View online tutorials www.kodak.com/go/howto
■ Computer model
■ Operating system
■ Processor type and speed (MHz)
■ Amount of memory (MB)
■ Amount of free hard disk space
■ Camera serial number
■ Version of Kodak EasyShare software
■ Exact error message you received