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9 Troubleshooting Problems
There may be times when you have questions about using your KODAK
EASYSHARE DX4900 Zoom Digital Camera or KODAK EASYSHARE Camera
Dock. This chapter helps you find the answers quickly.
Additional technical information is available in the ReadMe file located on the
KODAK Picture Software CD. For updates to Troubleshooting information, visit
our Web site at http://www.kodak.com/go/4900support.
Troubleshooting—Camera
COMPACTFLASH Card (also called a memory card)
Problem Cause Solution
The camera does not
recognize your card.
The card may not
be
COMPACTFLASH
certified.
Purchase a certified
COMPACTFLASH card
(page 4).
The card may be
corrupt.
Reformat the card
(page 47).
Caution: Formatting erases all
pictures from the card.
No card is
inserted in
camera.
Insert a card.
Camera freezes up
when a card is
inserted or removed.
Camera detects an
error when the
card was inserted
or removed.
Turn the camera off, then back
on.
Make sure the camera is off when
inserting or removing a card.