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Troubleshooting
April 29, 2004 C-3
Other Problems
Problem Cause Remedy
Camera does not power on. Use a fully charged battery or the power
module.
Remove the memory card from the camera and
try to turn the camera on.
Camera does not power on when
the power module is used.
The power module may not be
fully inserted.
Be sure the cable is fully inserted into the power
module.
• You will feel and hear a soft "click" as the
cable is inserted properly in place.
• You may have to use a considerable amount
of push to "click" the cable in place.
Camera does not recognize the
card in the camera.
The card may be
malfunctioning.
The card may not work properly
with the camera.
Try a different card.
If you have access to the Image LCD menus,
reformat the card in the camera (see page 4-8).
Shutter will not actuate.
Camera seems to be locked.
Cannot get out of custom settings.
Try resetting defaults (see page 5-12).
Camera seems to contain hidden
information. There is less space
on the card than there should be.
There can be hidden recycle bin
folders on large cards if you
have deleted images from your
card using WINDOWS 2000 OS.
Hidden recycle bin folders can
make your card seem smaller
than it should be.
Reformat the card in your camera if the space
on the card is smaller than it should be.
Four-way switch doesn’t work. Be sure the Four-way switch lock is in the
unlock position.
Card Busy LED and Card icon on
the Digital Status LCD are
blinking.
Data is being written to the
memory card.
Do not remove the card until the blinking stops.