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Getting help
Troubleshooting
For step-by-step product support, go to www.kodak.com/go/slicesupport and choose
Step-by-Step Solutions and Repair.
Camera problems
If Try one or more of the following
Camera does not
turn on.
If battery power is extremely low, the camera may turn off. In most cases,
this is normal and can be corrected by recharging the battery.
In the U.S. and other countries where the Step-by-Step Solutions
and Repair tool is available:
■ Recharge the battery or install a new one. See page 1.
■ If the problem persists, go to Step-by-Step Solutions and Repair to
resolve or to set up a repair request.
In countries where the Step-by-Step Solutions and Repair tool is
not available:
■ Remove the battery. Wipe the battery contacts with a soft, clean cloth.
Install the battery, then turn on the camera.
■ Recharge the battery or install a new one. See page 1.
If the problem persists:
■ Verify that you are using the correct battery. Go to
www.kodak.com/go/batterychart.
■ Recharge the battery or install a new one. See page 1.
■ If the problem persists, go to www.kodak.com/go/wwcontacts to
locate your nearest repair center.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the camera still does
not function, go to www.kodak.com/go/slicesupport and select
Step-by-Step Solutions and Repair.
Pictures remaining
number does not
decrease after
taking a picture.
■ The camera is operating normally. Continue taking pictures.