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46 www.kodak.com/go/support
Getting help
Picture is too dark. ■ Turn on the flash (page 13).
■ Stay within the flash distance (Camera specifications, page 50).
■ Use Fill flash (page 13) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (page 16).
Camera does not
recognize the
microSD/SDHC
Card.
■ Purchase a certified microSD/SDHC Card.
■ Format the card (see page 36).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot (page 5).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (page 5), transfer pictures to the computer
(page 37), or delete pictures (page 21).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (page 37).
The Reset Camera
feature did not
take effect.
■ After using the Reset Camera feature (see page 36), turn the camera
off and then on again.
If Try one or more of the following