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www.kodak.com/go/support 41
5 Troubleshooting
Camera problems
If... Try one or more of the following
Camera does not
turn on
■ Remove battery and verify that it’s the correct type, then
reinsert it.
■ Insert a new or charged battery.
■ Connect the camera to a Kodak 3-volt AC adapter (sold
separately), then try again. See page 54 for more battery
information.
Camera does not
turn off and the lens
does not retract
Camera buttons and
controls do not
function
Lens does not extend
when camera turns
on or does not retract
■ Confirm that the battery in camera is charged.
■ Turn camera off, then on again. (Lens does not extend in
Favorites mode.)
■ If problem still exists, get help (page 45).
EVF/LCD screen is
black or does not
turn on
■ Remove the lens cap.
■ Push the EVF/LCD button to change the display.
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer the picture to the computer.
■ Transfer
all
pictures to the computer (page 12).
■ Take another picture. If problem still continues try internal
memory and/or another memory card.
Pictures remaining
number does not
decrease after taking
a picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after
each picture is taken, based on picture size and content.)
Picture orientation is
not accurate
■ Set the Orientation Sensor to ON (page 31).
Flash does not fire
■ Open the flash unit (page 9).
■ Check the flash setting and change as needed (page 22).
NOTE: The flash does not fire in all mode (page 22).