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Q&A Troubleshooting
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Battery, power
The camera does not work even if the power is turned on.
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The battery is not inserted correctly (→18), or needs recharging.
The monitor switches itself off even if the power is turned on.
The camera switches itself off as soon as the power is turned on.
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[Opt. Viewfinder] is set to [ON].
→ Press the [DISP] button to switch to the monitor display.
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An external viewfinder display is selected.
→ Press the [EVF/LCD] button of the external electronic viewfinder to switch to the monitor display.
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[Economy] ([Sleep Mode] or [Auto LCD Off]) is activated. (→36)
→ Press the shutter button halfway to release.
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The battery needs recharging.
The camera switches itself off automatically.
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If you connect to a TV compatible with HDTV Link (HDMI) with the HDMI mini cable (available as
accessory (→8)) and turn off the power on the TV with its remote control, the power on the camera
also turns off.
→ If you are not using HDTV Link (HDMI), set [HDTV Link] to [OFF]. (→40)
Recording
I cannot record pictures.
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The built-in memory/the card is full.
→ Free space by deleting unwanted pictures (→163).
The recorded pictures look white.
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The lens is dirty (fingerprints, etc.).
→ Turn on power to extend the lens barrel, and clean the lens surface with a soft, dry cloth.
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The lens is foggy (→6).
The recorded pictures are too bright/too dark.
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Adjust the exposure (→124).
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[Min. Shtr Speed] is set to fast speed. Check the setting (→141).
Several pictures are taken when I press the shutter button just once.
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The following functions are set.
[Burst Shooting] (→118) [WB Bracket] (→114) [Aspect Bracket] (→122) [Auto Bracket] (→125)
The focusing is not correct.
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The camera is not set to mode appropriate for the distance to the subject. (The focusing range
varies according to recording mode.)
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The subject is outside of the focusing range. (→96, 102)
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This may be caused by camera shake or subject movement. (→142)
The recorded pictures are blurred. The Optical Image Stabilizer ineffective.
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The shutter speed is slower in dark locations and the Optical Image Stabilizer is less effective.
→ Hold the camera firmly with both hands, keeping the arms close to the body.
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Use a tripod and the self-timer (→116) when using slower shutter speeds with [Min. Shtr Speed].