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Q&A Troubleshooting
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Recording (continued)
I cannot use [WB Bracket].
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The built-in memory/the card is full.
→ Free space by deleting unwanted pictures (→163).
The recorded pictures appear coarse, or there is noise.
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The ISO Sensitivity is high, or the shutter speed is slow.
(The default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.)
→ Lower [Sensitivity] (→109).
→ Take pictures in brighter locations.
Striping or flicker may appear under e.g. fluorescent and LED lighting.
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This is characteristic for MOS sensors likes the one in this camera. This is not a
malfunction.
Brightness or coloring of the recorded picture are different than in reality.
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When recording under fluorescent or LED lighting etc., increasing the shutter speed may introduce
slight changes to brightness and color. These are a result of the characteristics of the light source
and do not indicate a malfunction.
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When recording subjects in extremely bright locations or recording under fluorescent lighting or
LED lighting, mercury lamps, sodium lighting etc., the colors and screen brightness may change or
horizontal striping may appear on the screen.
The zoom does not function normally.
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The zoom operates in steps.
→ Set [Step Zoom] to [OFF] (→95).
Reddish horizontal streaks appear on the monitor during recording.
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This is characteristic for MOS sensors, likes the one in this camera. The streaks appear when the
subject has a bright part. Some unevenness may occur in the surrounding areas, but this is not a
malfunction. It is recorded in motion pictures but is not recorded on still pictures.
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It is recommended that you take pictures while taking care not to expose the monitor to sunlight or
any other source of strong light.
Motion picture recording stops midway.
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With some cards, the access display may appear briefly after recording, and recording may end
midway.
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If recording stops even when using a card of the recommended speed class (→20), the data writing
speed has been reduced. If this happens, we recommend backing up the data on the memory card
and formatting it (→42).
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You can continuously record a motion picture in [MP4] for up to 29 minutes or approx. 4 GB. (Since
recording in [MP4] with [FHD] creates larger files, the recording time for such motion pictures will be
shorter than 29 minutes.)
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You can continuously record [AVCHD] motion pictures for up to 29 minutes. (With camera model
18 460)
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If [Rec Quality] of [AVCHD] motion pictures is set to [PSH] or [FSH], you can continuously record a
motion picture for up to 29 minutes. (With camera models 18 461 / 18 462)