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113
Troubleshooting
Technical Notes
Portions of pictures not related to
the “red eye” phenomenon are
affected
In-camera red-eye fix may, in very rare
circumstances, be applied to areas of
pictures not affected by “red eye” when
pictures are taken in A (auto with red-
eye reduction) flash mode, one-touch
portrait mode, or [B portrait] or [D
Night portrait] scene assist modes. Use a
different shooting mode or set flash to
z (auto) or J (fill flash).
26,
31,
33,
44
Bright specks appear in pictures
taken with flash
Flash is reflecting off particles in air. Turn
flash off.
26
No sound when shutter is
released
[Off] selected for [Sound settings]>[Shut-
ter sound] in the setup menu.
97
Optical zoom cannot be used Optical zoom cannot be used while
recording movies.
54
Digital zoom cannot be used Digital zoom is not available in scene
assist modes or when option other than
[Single] is selected for [Continuous].
31, 78
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continu-
ous] or [Sports composite] is selected in
sports assist mode.
35, 78
[Date imprint] not available Camera clock has not been set. 14, 91
Date not appearing on pictures Date does not appear on movies or on
pictures taken using panorama assist.
42, 54
File cannot be played back File has been overwritten or renamed by
computer or other make of camera.
—
Cannot zoom in on picture Playback zoom cannot be used with
movies, small pictures, or pictures that
have been cropped to below 320 × 240.
—
Cannot record voice memo Voice memos cannot be appended to
movies.
57
Cannot mark pictures for transfer No more than 999 pictures can be
marked for transfer. Use PictureProject
[Transfer] button to transfer pictures.
62
Transfer marking does not
appear
Pictures were marked for transfer using
another model of camera. Mark pictures
for transfer using COOLPIX L5.
63, 86
Problem Cause/Solution c