Filter
Top Products
F13
Troubleshooting
Technical Notes and Index
Shooting Issues
Problem Cause/Solution
A
Cannot set to
shooting mode.
Disconnect the HDMI cable or USB cable.
82, 85,
E23,
E26
No picture can be
taken.
• When camera is in playback mode, press the c button,
shutter-release button or b (e movie-record) button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When flash lamp flashes slowly, flash is charging.
30
11
20
60
Cannot take 3D
pictures
In some shooting conditions, such as when the subject moves or
the subject is dark or low in contrast, the second shot may not be
taken or the 3D picture may not be saved.
–
Camera cannot
focus.
• Subject is too close to the camera. Try shooting with Macro
mode, x (Scene auto selector) or Close-up scene mode.
• The intended subject is one with which autofocus does not
perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button is
pressed halfway.
• Turn camera off and then on again.
39, 45
29
101, E75
28, 37
21
Colored stripes
appear on the
monitor when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
The colored stripes will not appear in captured images or
recorded movies. However, when using Continuous H: 120 fps
or HS 120 fps (640×480), the colored stripes may be seen in
the captured images and recorded movies.
–
Pictures are
blurred.
• Use flash.
• Use vibration reduction or motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-timer for
better results).
• Specify a higher ISO sensitivity setting and resume shooting.
60
101,
E73,
E
74
56
63
37, E36
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (off). 61