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84 VQT2M98 VQT2M98 85
Try checking these items (→84 - 89) first.
(Restoring menu settings to default values may solve certain problems.
Try using [RESET] in [SETUP] menu in Recording Mode (→20).)
Q&A Troubleshooting
Battery, power
Camera does not work even if power is turned on.
●
Battery is not inserted correctly (→10), or needs recharging.
The power cuts off during use.
●
Battery needs recharging.
●
Camera is set to [AUTO POWER OFF]. (→19)
→
Press the Power button to turn the power on again.
Recording
Cannot record pictures.
●
The camera is in Playback Mode.
→ Press the Playback button to switch to Recording Mode.
●
The lens cover is closed.
→ Open the lens cover.
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Built-in memory/card is full. → Free space by deleting unwanted pictures (→32).
Cannot record to cards.
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Do not format cards on other equipment.
→ Please format cards with this camera. (→21)
●
For details about compatible cards (→11)
Recording capacity is low.
●
Battery needs recharging .
→ Use a fully charged battery (not sold pre-charged). (→8)
→ If you leave the power on, the battery will be depleted. Turn the power off frequently by using
[AUTO POWER OFF] (→19) etc.
●
Please check the recording picture capacity for cards and built-in memory. (→92)
Recorded pictures look white.
●
Lens is dirty (fingerprints, etc.).
→ Clean lens surface with a soft, dry cloth.
●
Lens is foggy (→5).
Recorded pictures are too bright/too dark.
●
Pictures taken in dark locations, or bright subjects (snow, bright conditions, etc.) occupy
most of the screen. (Brightness of LCD monitor may differ from that of actual picture)
→ Adjust the exposure (→39).
2-3 pictures are taken when I press the shutter button just once.
●
The camera is set to use [BURST] (→57) or [HI-SPEED BURST] (→45) or [FLASH BURST] (→46) Scene
Modes.
Focus not aligned correctly.
●
Not set to mode appropriate for distance to subject. (Focus range varies according to Recording
Mode.)
●
Subject outside of focus range.
●
Caused by jitter or subject movement (→54, 58).
Recording (continued)
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
●
Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
→ Set [DIGITAL ZOOM] to [OFF] and [SENSITIVITY] to [
]. (→30, 54)
Recorded pictures appear coarse, or there is interference.
●
ISO sensitivity is high, or shutter speed is low.
(Default [SENSITIVITY] setting is [
] – interference may appear with indoor pictures.)
→ Lower [SENSITIVITY] (→54).
→ Set [COLOR MODE] to [NATURAL] (→58)
→ Take pictures in brighter locations.
●
Camera set to [HIGH SENS.] or [HI-SPEED BURST] Scene Modes.
(Picture becomes slightly coarser in response to high sensitivity)
Pictures appear dark or have poor coloring.
●
Colors may appear unnatural due to the effects of light source.
→ Use [WHITE BALANCE] to adjust the coloring. (→55)
Brightness or coloring of recorded picture different from real life.
●
Taking pictures under fluorescent lighting may require a faster shutter speed and result in slightly
changed brightness or coloring, but this is not a fault.
Red banding may appear on the LCD monitor or part or the entire
screen may have a reddish tint, when recording or pressing the shutter
button halfway.
●
This is a characteristic of CCD and may appear if subject contains brighter
areas. Some blurring may occur around these areas, but this is not a fault. This
will be recorded in motion pictures, but not in still pictures.
●
We recommend keeping the screen away from strong light sources such as
sunlight when taking pictures.
Motion picture recording stops midway.
●
With some cards, access display may appear briefly after recording, and recording may end midway.
●
When recording motion picture, use a card rated with an SD speed class
∗
of ‘Class 6’ or higher.
∗
SD speed class refers to a specification for sustained write speeds.
●
If recording stops even when using a card with speed of ‘Class 6’ or faster, the data writing speed is
low. We recommend backing up the data on the memory card and reformatting it. (→21)