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Troubleshooting
Problem Check points
The lens fogs up. ≥ This is due to condensation. It is not a malfunction. Please refer
to page 4.
This unit cannot be turned
on.
This unit does not stay on
long enough.
Battery runs down quickly.
≥ Charge the battery again to ensure it is sufficiently charged.
(l 11)
≥ In cold places, the battery using time becomes shorter.
≥ If the operating time is very short even after the battery has
been recharged sufficiently, the battery has worn out. Consult
with your dealer.
If the microSD card is
inserted in this unit, it is
not recognised.
≥ If the microSD card is formatted on a PC, it may not be
recognised by this unit. Use this unit to format microSD cards.
(l 21)
The power lamp flashes for
5 seconds and the power
turns OFF.
≥ The temperature has become high. Please wait until the
temperature of this unit decreases.
The alert sound and
shutter sound are low.
≥ This is for ensuring the waterproof performance of this unit, and
not a malfunction. Opening and closing the side cover will
restore the original volume.
The access lamp flashes
for 5 seconds and the
power turns off (a warning
sounds).
≥ A card which is not guaranteed to work may have been inserted,
or the number of folders or files on the inserted card may
exceed the limit.
Check the error details on the Image App screen.
This unit arbitrarily stops
recording.
≥ Use a microSD card that can be used for motion picture
recording. (l 13)
≥ The recordable time may have shortened due to the
deterioration of the data writing speed or repeated recording
and deletion. Using this unit, format the microSD card. (l 21)
≥ Using a microSD card with a speed class of 4 or less in [Slow
motion mode] (l 24) may cause to stop recording suddenly.
(l 13)
Pictures cannot be taken. ≥ Pictures cannot be taken while recording motion pictures.
≥ Pictures cannot be taken in [Interval rec mode].
≥ Pictures cannot be taken during live broadcasting.
Colour balance of images
is strange when recording
in a place such as a
gymnasium.
≥ In a place with multiple light sources, such as a gymnasium or a
hall, set the White Balance setting to [Indoor 2]. If you cannot
record clearly with the [Indoor 2], set it with [Custom]. (l 26)
Recorded motion pictures
flicker.
Horizontal lines appear in
recorded movies.
≥ If motion pictures are recorded in [Slow motion mode] (l 24)
with the [1280k720/100fps]/[848k480/200fps] setting, flickering
or horizontal lines may appear when recorded under a
fluorescent light.
HX-A100_VQT4X97.book 54 ページ ２０１３年２月１４日 木曜日 午後２時１６分