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Limited Warranty
allow you to easily ship the unit back
to us. Make sure you insure your
shipment in case of damage or loss.
Include with the shipment:
• Evidence of purchase date, such as
a bill of sale, to verify your unit’s
warranty eligibility.
• A brief note describing your
camcorder’s problem.
• Your name, address and phone
number.
Return transportation, storage, handling
and insurance costs are your sole
responsibility. We accept no liability in
case of damage or loss.
To receive a replacement unit after we
have received your unit:
1. Write the RA number on the outside of
the carton used to return the unit.
Make sure you insure your
shipment in case of damage or loss.
2. Carefully pack the unit along with all
accessories included with your
camcorder, using the original box and
packing material if possible.
3. Include with the shipment:
• Evidence of purchase date, such as a
bill of sale, to verify your unit’s
warranty eligibility.
• A brief note describing your
camcorder’s problem.
• Your name, address and phone
number.
Return transportation, storage, handling
and insurance costs are your sole
responsibility. We accept no liability in
case of damage or loss.
4. Include a cashier’s check or money
order for payment if there are any out
of warranty labor or parts charges
which were indicated by the
representative, and you elected not to
use your credit card.
5. Upon receipt of your product, a new or
refurbished unit will be shipped to you
next day delivery in the continental USA.
To have your Camcorder repaired by
an Authorized RCA Camcorder
Servicenter:
• Check with your dealer or call 1-800-
336-1900 for the Authorized RCA
Camcorder Servicenter nearest you.
• Take your unit to the Authorized RCA
Camcorder Servicenter of your choice.
• Show the Authorized RCA Camcorder
Servicenter representative evidence of
purchase date, such as a bill of sale.
• Pick up your camcorder when repairs
are complete.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or
incorporated into other products or is
used for institutional or other
commercial purposes.
• Batteries.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced
outside the U.S.A.
• Return transportation, storage and
handling costs of your unit,
including insurance for loss or
damage.
• Acts of God, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
Registration Card packed with your
camcorder. It will make it easier to
contact you should it ever be
necessary. The return of the card is
not required for warranty coverage.
How State Law relates to warranty:
• This warranty gives you specific legal
rights and you may have other rights
that vary from state to state.
If you purchased your Camcorder
outside the United States:
• This warranty does not apply. Contact
your dealer for warranty information.