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Appendixes
144
Before contacting a service center
Situation Suggested remedies
The flash fires
unexpectedly
The flash may fire due to static electricity.
The camera is not malfunctioning.
The date and time are
incorrect
Set the date and time in the display settings.
(p. 131)
The touch screen or
buttons do not work
Remove the battery and insert it again.
The camera screen
responds poorly
If you use your camera at very low
temperatures, it may cause the camera
screen to malfunction or discolor. For better
performance of your camera screen, use
your camera in moderate temperatures.
The memory card has
an error
•
Turn off your camera and then turn it on
again.
•
Remove your memory card and insert
it again.
•
Format your memory card.
See “Cautions when using memory cards”
for more detail. (p. 138)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back the
files on your computer.
Situation Suggested remedies
The photo is blurry
•
Make sure that the focus option you set
is suitable for close-up shots. (p. 60)
•
Make sure that the lens is clean. If not,
clean the lens. (p. 135)
•
Make sure that the subject is within range
of the flash. (p. 146)
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 70)
The photo is too bright
Your photo is overexposed.
•
Turn off the flash. (p. 57)
•
Adjust the ISO sensitivity. (p. 59)
•
Adjust the exposure value. (p. 68)
The photo is too dark
Your photo is underexposed.
•
Turn on the flash. (p. 57)
•
Adjust the ISO sensitivity. (p. 59)
•
Adjust the exposure value. (p. 68)