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Storage Media
Symptom Explanation/Solution
Memory card functions
are not operable.
Insert a memory card into your camcorder properly.
²
page 31
If you are using a memory card formatted on a computer, format it again
directly on your camcorder.
²
page 73
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Image cannot be
deleted.
You cannot delete the images protected by other devices.
Release the protection of the image on the device.
²
page 61
Release the lock on the write-protect tab of the memory card (SDHC memory
card, etc.), if any.
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page 32
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You cannot format the
memory card.
Release the lock on the write-protect tab of the memory card (SDHC memory
card, etc.), if any.
²
page 32
Copy any important recorded files to your PC before formatting.
Samsung shall not be responsible for any loss of data.
(It is recommended that you copy the data to your PC or other storage media.)
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The data file name is
not indicated correctly.
The file may be corrupted.
The file format is not supported by your camcorder.
Only the file name is displayed, if the directory structure does not comply with
the international standard.
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Recording
Symptom Explanation/Solution
Pressing the
Recording start/stop
button does not start
recording.
There is not enough free space to record on the the storage media.
Check if memory card is not inserted or write-protect tab is set to lock.
The internal temperature of your camcorder is unusually high.
Turn off your camcorder and leave it for a while in a cool place.
Your camcorder is damp and moist inside (condensation).
Turn off your camcorder and leave it for about 1 hour in a cool place.
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The actual recording
time is less than the
estimated time.
The estimated recording time may vary depending on contents and features
used.
Recording a fast-moving subject increases the bitrate and consequently the
amount of storage space required for the recording, which can lead to a
shorter available recording time.
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The recording stops
automatically.
There is no more free space for recording on the storage media.
Back up important files on your PC and format the storage media or delete the
unnecessary files.
If you frequently record or delete files, the performance of the built-in flash memo-
ry will deteriorate. In this case, reformat the built-in memory.
If you use the memory card with low writing speed, the camcorder
automatically stops recording the videos and the corresponding message
appears on the LCD screen.
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troubleshooting