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IP CAM User’s Guide
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IP CAM USER’S GUIDE PAGE 56/57 Rev. PV1.0
Q19: When I complete the factory default setting recovering, what should I type for Account ID and
Password?
A: Account ID= admin：Password = password (small letter)
Q20: When the mails cannot be sent out, what things will DN-16023 do for it?
A: If DN-16023 found that the mails could not be sent out due to some reasons, it would stop the
action of sending this mail out and return to the status of normal operation. It will not execute the
work of retry.
Installation Problems of IP Camera
Q1: Can IP Camera be operated in the environment of virtual IP (general local network)?
A: Sure. DN-16023 IP Camera can be operated in the environment of virtual IP (general local
network).
Q2: Can DN-16023 IP Camera be installed inside the firewall of network?
A: If the IP Camera is behind the firewall, port 80 usually is used for common web page
communication. You can change the port number for the IP Camera with 80 simply. And the system
will be active normally. Also, you can modify the firewall settings manually to make IP Camera
passing through the firewall easily. Or you can modify the NAT Route setting, and invoke NAT
forward function or DMZ function. It can forward the internal packets on the external network to the
virtual IP address in the network.
Q3: I cannot connect IP Camera through IE browser.
A1: It might be that the IP address has been used by other device. To solve this problem, you have
to disconnect the IP Camera with network. Then, use CAM_EZ Search to assign another IP address
that no device uses to the IP Camera.
A2: Check the LED on the network. Green and orange LEDs should blink. The green LED in the
front side will light or dark regularly. If not, please check the connection of the network between two
ends.
A3: Please make sure IP address and communication port that you connect are correct. You can
use
CAM_EZ Search tool to inspect the settings of IP Camera. Please confirm the gateway settings
of IP Camera matching the settings on gateway/router. It might be errors in the gateway, please
refer to the description of the gateway.
A4: Please check if there is any conflict happened among the communication port (initialing value
=80) of IP Camera, the IP setting/Gateway setting, and your gateway/router. Please modify the
settings manually.