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Troubleshooting
Change the setting of [A.SHUT OFF]
(p. 80), or turn on the power again.
• When the time selected in [QUICK ON
STBY] has elapsed during sleep mode, the
camcorder is automatically turned off
(p. 80). Turn on the power again.
• Charge the battery pack (p. 16).
The /CHG (charge) lamp does not
light while the battery pack is being
charged.
• Turn the POWER switch to OFF (CHG)
(p. 16).
• Attach the battery pack to the camcorder
correctly (p. 16).
• Connect the power cord (mains lead) to the
wall outlet (wall socket) properly.
• The battery charge is completed (p. 16).
• Set the camcorder onto the Handycam
Station securely (p. 16).
The /CHG (charge) lamp flashes
while the battery pack is being
charged.
• Attach the battery pack to the camcorder
correctly (p. 16). If the problem persists,
disconnect the AC Adaptor from the wall
outlet (wall socket) and contact your Sony
dealer. The battery pack may be damaged.
The remaining battery time indicator
does not indicate the correct time.
• The temperature of the environment is too
high or too low. This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery again. If
the problem persists, replace the battery
pack with a new one (p. 16).
• The indicated time may not be correct
depending on the environment of use.
The battery pack is quickly
discharged.
• The temperature of the environment is too
high or low. This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery again. If
the problem persists, replace the battery
pack with a new one (p. 16).
Menu items are grayed out.
• You cannot select grayed items in the
current recording/playback situation.
• There are some functions you cannot
activate simultaneously (p. 96).
The buttons do not appear on the
touch panel.
• Touch the LCD screen lightly.
• Press DISP/BATT INFO on your
camcorder (or DISPLAY on the Remote
Commander) (p. 21, 116).
The buttons on the touch panel do
not work correctly or do not work at
all.
• Adjust the touch panel ([CALIBRATION])
(p. 109).
The image in the viewfinder is not
clear
• Move the viewfinder lens adjustment lever
until the image appears clearly (p. 22).
The image in the viewfinder has
disappeared.
• Close the LCD panel. No image is
displayed in the viewfinder when the LCD
panel is open (p. 22).
You cannot operate functions using
the “Memory Stick PRO Duo.”
• If you use a “Memory Stick PRO Duo”
formatted on a computer, format it again on
your camcorder (p. 63).
Viewfinder/LCD screen
“Memory Stick PRO Duo”