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Troubleshooting
The actual recording time for movies
is less than the expected
approximate recording time of the
media.
• Depending on the recording conditions, the
time available for recording may be shorter,
for example when recording a fast moving
object, etc. (p. 11, 24).
The recording stops.
• The temperature of your camcorder is
extremely high. Turn off your camcorder
and leave it for a while in a cool place.
• The temperature of your camcorder is
extremely low. Turn off your camcorder
and take it to a warm place. Leave the
camcorder there for a while, then turn on
the camcorder.
• If you keep applying vibration on the
camcorder, recording may stop.
There is a time difference between
the point where you press START/
STOP and the point that the
recorded movie starts/stops.
• On your camcorder, there may be a slight
time difference between the point where
you press START/STOP and the actual
point that recording movie starts/stops.
This is not a malfunction.
The horizontal to vertical ratio of the
movie (16:9 (wide)/4:3) cannot be
changed.
• The horizontal to vertical ratio of the movie
recorded with HD (high definition) image
quality is 16:9 (wide).
The auto focus does not function.
• Set [FOCUS] to [AUTO] (p. 84).
• The recording conditions are not suitable
for auto focus. Adjust the focus manually
(p. 84).
[STEADYSHOT] does not function.
• Set [STEADYSHOT] to [ON] (p. 70).
• [STEADYSHOT] may not be able to
compensate for excessive vibrations.
The subjects passing by the screen
very fast appear crooked.
• This is called the focal plane phenomenon.
This is not a malfunction. Because of the
way the image device (CMOS sensor) reads
out image signals, the subjects passing by
the lens rapidly might appear crooked
depending on the recording conditions.
Tiny spots in white, red, blue, or
green appear on the screen.
• The spots appear when you are recording
with [SUPER NIGHTSHOT] or [COLOR
SLOW SHTR]. This is not a malfunction.
The color of the image is not
correctly displayed.
• Set the NIGHTSHOT switch to OFF
(p. 32).
The screen image is bright, and the
subject does not appear on the
screen.
• Set the NIGHTSHOT switch to OFF
(p. 32).
The screen image is dark, and the
subject does not appear on the
screen.
• Press and hold DISP/BATT INFO for a few
seconds to turn on the backlight (p. 21).
Horizontal stripes appear on the
images.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.