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Troubleshooting
Images cannot be played back or the
“Memory Stick PRO Duo” is not
recognized.
• You cannot play back a movie recorded
with HD (high definition) image quality on
a “Memory Stick PRO Duo” on a device
that is not compatible with AVCHD
format.
Unable to edit.
• Unable to edit because of the condition of
the image.
Images cannot be added in the
Playlist.
• There is no free space in the media.
• You can add no more than 999 movies with
HD (high definition) image quality, or 99
movies with SD (standard definition) image
quality, to a Playlist. Erase unnecessary
movies from the Playlist (p. 56).
• You cannot add still images in the Playlist.
A movie cannot be divided.
• A movie that is too short cannot be divided.
• A movie protected on another device
cannot be divided.
A still image cannot be captured
from a movie.
• The media where you want to save still
images is full.
You cannot view the image or hear
the sound on the TV.
• When you are using the component A/V
cable, set [COMPONENT] according to the
requirements of the connected device
(p. 79).
• When you are using the component video
plug, make sure the red and white plugs of
the A/V connecting cable are connected
(p. 42, 43).
• Images are not output from the HDMI OUT
jack, if copyright protection signals are
recorded in the images.
• When you are using the S VIDEO plug,
make sure the red and white plugs of the A/
V connecting cable are connected (p. 43).
The top, bottom, right, and left edges
of images may be trimmed slightly
when you play back on a connected
TV.
• The LCD screen of your camcorder can
display recording images across the entire
screen (full pixel display). However, this
may cause slight trimming of the top,
bottom, right, and left edges of images
when played back on a TV which is not
compatible with full pixel display.
• It is recommended you record images using
the outer frame of [GUIDEFRAME] (p. 70)
as a guide.
The image appears distorted on the
4:3 TV.
• This happens when viewing an image
recorded in the 16:9 (wide) mode on a 4:3
TV. Set [TV TYPE] correctly (p. 78) and
play back the image.
Black bands appear at the top and
bottom of the screen of the 4:3 TV.
• This happens when viewing an image
recorded in the 16:9 (wide) mode on a 4:3
TV. This is not a malfunction.
Playing back images stored on a
“Memory Stick PRO Duo” on
other devices
Editing images on your
camcorder
Viewing on the TV