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Cyber-shot User Guide
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Before Use
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Using MENU items (Viewing)
Changing settings
Viewing images on a TV
Using with your computer
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Troubleshooting
Precautions/About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Battery pack and power
Battery pack and power
Cannot insert the battery pack into the camera.
Make sure the direction of the battery pack is correct, and insert it until the battery eject lever is
locked.
Cannot turn on the camera.
After inserting the battery pack into the camera, it may take a few moments for the camera to power
up.
Make sure that the battery pack is inserted correctly.
The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use.
Check that the battery pack type is NP-BX1.
The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically to protect
the camera. In this case, a message is displayed on the screen before the power turns off.
If you do not operate the camera for a certain period of time while the power is on, the camera turns
off automatically to prevent wearing down the battery pack. Turn on the camera again.
The remaining charge indicator is incorrect.
This is caused when you use the camera in an extremely hot or cold location.
Battery capacity decreases over time and through repeated use. If decreased usage time between
charges becomes significant, it is probably time to replace it with a new one.
The Power/Charge lamp of the camera flashes while charging the battery.
Check that the battery pack type is NP-BX1.
The Power/Charge lamp of the camera flashes infrequently when you use a battery pack that has not
been used for a long time. In such cases, remove the battery pack from the camera and re-insert it.
For details, see “Battery pack” [Details].
The battery is not charged even if the Power/Charge lamp turns off and charging is
finished.
This happens when you charge the battery pack in an extremely hot or cold location. Charge the
battery pack within the proper charging temperature range of between 10°C to 30°C (50°F to 86°F).
The camera makes a noise when it is shaken.
If the power is not on, the camera may make a noise when it is shaken. This is not a malfunction.
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