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Troubleshooting
Cannot insert the battery pack.
• Insert the battery pack correctly to push the battery eject lever.
Cannot turn on the camera.
• After inserting the battery pack into the camera, it may take a few moments for the camera to
power up.
• Insert the battery pack correctly.
• The battery pack is discharged. Insert a charged battery pack.
• The battery pack is dead (page 103). Replace it with a new one.
• Use a recommended battery pack.
The power turns off suddenly.
• If you do not operate the camera for about three minutes while the power is on, the camera
turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
• The battery pack is dead (page 103). Replace it with a new one.
• The power may go off automatically to protect the camera depending on the temperature of
the unit or the battery pack. In this case, the message appears on the screen before the power
goes off.
The remaining charge indicator is incorrect.
• This phenomenon occurs when you use the camera in an extremely hot or cold location.
• A discrepancy arose between the remaining charge indicator and the actual remaining battery
charge. Fully discharge the battery pack once, then charge it to correct the indication.
• The battery pack is discharged. Insert a charged battery pack.
• The battery pack is dead (page 103). Replace it with a new one.
Cannot charge the battery pack.
• You cannot charge the battery pack using the AC Adapter (sold separately). Use the battery
charger to charge the battery.
The CHARGE lamp flashes while charging the battery pack.
• Remove the battery pack being charged, and then insert the same battery pack into the battery
charger securely again.
• The temperature may be outside of the recommended operating temperature. Charge the
battery pack in an recommended ambient temperature of between 10
°C to 30°C (50°F to
86
°F). (BC-CSKA only)
• For details, see page 104.
Battery pack and power