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Troubleshooting
Cannot play back or record images using the internal memory.
• There is “Memory Stick Duo” media inserted in the camera. Remove it.
Cannot copy the data stored in the internal memory to “Memory Stick Duo”
media.
• The “Memory Stick Duo” media is full. Copy the image to the “Memory Stick Duo” media
with sufficient free capacity.
Cannot copy the data on the “Memory Stick Duo” media or the computer to the
internal memory.
• This feature is not available.
See “PictBridge compliant printer” together with the following items.
Images are printed with both edges cut off.
• Depending on your printer, all the edges of the image may be cut off. Especially when you
print an image shot with the image size set to [16:9], the lateral end of the image may be cut
off.
• When printing images using your printer, cancel the trimming or borderless settings. Consult
the printer manufacturer as to whether the printer provides these functions or not.
• When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
Cannot print images with the date inserted.
• You can print images with the date inserted using “PMB” (page 70).
• This camera does not have a feature for superimposing dates on images. However, because the
images shot with the camera include information on the recording date, you can print images
with the date superimposed if the printer or the software can recognize Exif information. For
compatibility with Exif information, consult the manufacturer of the printer or the software.
• If you use a photo printing service, ask them to superimpose the dates on images.
Internal memory
Printing