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Troubleshooting
Cannot print the image at the size selected.
• When you use paper of a different size after connecting the printer to the camera, disconnect
and then reconnect the dedicated USB cable.
• The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 84) or the printer.
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
Cannot reset the file-number.
• If you replace a recording medium, you cannot initialize file numbers with the camera. To
initialize file numbers, format the “Memory Stick Duo” media or the internal memory
(page 60, 62), and then initialize the settings (page 56). However, the data on the “Memory
Stick Duo” media or the internal memory will be deleted and all settings, including date, will
be initialized.
The camera does not function with the lens portion extended.
• Do not attempt to force the lens that has stopped moving.
• Insert a charged battery pack, then turn on the camera again.
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave it for about an hour before
using it.
The lens does not move when you turn off the camera.
• The battery pack is discharged. Replace it with a charged battery pack.
The camera becomes warm when you use it for a long time.
• This is not a malfunction.
The Clock Set screen appears when you turn on the camera.
• Set the date and time again (page 63).
You want to change the date or time.
• Set the date and time again (page 63).
Others