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Troubleshooting
Troubleshooting
Zoom does not work.
• You cannot use the Optical zoom in (Close focus enabled) mode.
• You cannot use the Digital Zoom when shooting movies.
• You cannot use the Smart zoom depending on the image size (page 90).
• You cannot change the zoom ratio when the Smile Shutter is in standby.
The flash does not work.
• The flash is set to (Flash forced off) (page 28).
• You cannot use the flash when:
– [REC Mode] is set to [Burst] or Exposure Bracket (page 55).
– (High Sensitivity) mode or (Twilight) mode or (Fireworks) mode is selected in the
Scene Selection (page 43).
– Shooting movies.
• Set the flash to (Flash forced on) (page 28) in (Close focus enabled) mode or when the
Scene Selection mode is set to (Landscape), (Beach), (Snow), (Underwater), or
(Hi-Speed Shutter).
Fuzzy white circular spots appear in images shot using the flash.
• Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This
is not a malfunction (page 14).
The close-up shoot function (Macro/Close focus enabled) does not work.
• (Landscape) mode or (Twilight) mode or (Fireworks) mode is selected in the Scene
Selection (page 43).
• (Close focus enabled) mode shooting is disabled when (Smile Shutter) mode is
selected in the Scene Selection.
• When (Close focus enabled) mode is selected, the shooting distance is approximately
1 to 20 cm (13/32 to 7 7/8 inches).
Macro shooting cannot be turned off.
• There is no function for forcibly turning off macro shooting. In (Auto) mode, telephoto
shooting is possible even in the macro shooting condition.
The date and time are not displayed on the LCD screen.
• While shooting, the date and time are not displayed. They are displayed only during playback.