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Troubleshooting
Troubleshooting
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 35).
• The battery level is low. Insert charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst]. Or, [Scene Recognition] is set to [Advanced] (pages 55, 56).
Cannot play back images.
• Press (Playback) button (page 29).
• The folder/file name has been changed on your computer (page 109).
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection (page 105).
• Playback is impossible if the Smile Shutter is in standby mode. Exit standby mode by
pressing the shutter button all the way down.
• You may not be able to play back some images stored on the “Memory Stick Duo” shot using
an earlier Sony model. Play such images in Folder View (page 63).
• This is caused by copying images on the PC to the “Memory Stick Duo” without using the
“Picture Motion Browser” (page 109). Play such images in Folder View (page 63).
The date and time are not displayed.
• [Display Setup] is set to [Simple] or [Image Only]. Touch [DISP] to set [Display Setup] to
[Normal] (page 21).
The image appears rough right after playback starts.
• This may happen due to image processing. This is not a malfunction.
Left and right sides of the screen are shown in black.
• [Auto Orientation] is set to [On] (page 91).
Viewing images