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Troubleshooting
The buttons and icons no longer appear.
• If you touch the top right of the screen during shooting, the buttons and icons will
momentarily disappear. The buttons and icons will reappear when you take your finger off the
screen.
• [Display Setup] is set to [Image Only]. Touch [DISP] to set [Display Setup] to [Normal] or
[Simple] (page 21).
Cannot hear music during slideshow.
• Transfer music files to the camera with “Music Transfer” (page 110).
• Confirm that the volume setting and slideshow setting are correct (page 31).
The image does not appear on the TV.
• Check [Video Out] to see if the video output signal of the camera is set to the color system of
your TV (page 88).
• Check whether the connection is correct (page 94).
• If the USB connector of the cable for multi-use terminal is connected to another device,
disconnect it (page 105).
• You are trying to play back movies during HD(1080i) output. Movies cannot be viewed at
high-definition image quality. Set [COMPONENT] to [SD] (page 87).
Cannot delete an image.
• Cancel the protection (page 74).
Computer OS compatibility with camera is unknown.
• Check “Recommended computer environment” on page 99 for Windows, and page 111 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
• Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
• If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 103
and 111). The computer recognizes the “Memory Stick PRO Duo”.
Deleting
Computers