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Troubleshooting
Horizontal stripes appear on the
images.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
Black bands appear when you
record a TV screen or computer
screen.
• Set [STEADYSHOT] to [OFF] (p. 65)
(HDR-SR5E).
[SUPER NIGHTSHOT] cannot be
operated.
• Set the NIGHTSHOT switch to ON.
[COLOR SLOW SHTR] does not
operate correctly.
• [COLOR SLOW SHTR] may not operate
correctly in total darkness. Use NightShot
or [SUPER NIGHTSHOT].
You cannot adjust [LCD BL LEVEL].
• You cannot adjust [LCD BL LEVEL]
when:
–The LCD panel is closed on your
camcorder with the LCD screen facing
out.
–The power is supplied from the AC
Adaptor.
Still images stored on a “Memory
Stick Duo” cannot be played back.
• Still images cannot be played back if you
have modified files or folders, or have
edited the data on a computer. (The file
name flashes in that case.) This is not a
malfunction (p. 101).
• Still images recorded on other devices may
not be played back. This is not a
malfunction (p. 101).
“ ” is indicated on an image in the
VISUAL INDEX screen.
• This may appear on still images recorded
on other devices, edited on a computer, etc.
• You removed the AC Adaptor or the
battery pack before the ACCESS lamp is
turned off after recording. This may
damage your image data and is
displayed.
“ ” is indicated on an image in the
VISUAL INDEX screen.
• Execute [REPAIR IMG.DB F.] (p. 59). If it
still appears, delete the image with
(p. 46).
No sound or only a quiet sound is
heard during playback.
• Turn up the volume (p. 36).
• Sound is not output when the LCD screen is
closed. Open the LCD screen.
• When you record sound with [MICREF
LEVEL] (p. 82) set to [LOW], the recorded
sound may be difficult to hear.
• Sounds cannot be recorded while shooting
a 3 second-movie (approx.) using [SMTH
SLW REC].
Unable to edit.
• Unable to edit because of the condition of
the image.
Images cannot be added in the
Playlist.
• There is no free space in the hard disk.
• You can add no more than 999 images with
HD (high definition) image quality, or 99
images with SD (standard definition) image
quality, to a Playlist. Erase unnecessary
images from the Playlist (p. 51).
• You cannot add still images in the Playlist.
Playing back images on your
camcorder
Editing images on your
camcorder