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27
Entering a passkey
Symptom Cause Solution
The passkey entry is
requested.
• The security level of the camera or the device
has been changed.
• The record has been deleted from the camera or
the device to which you intend to connect.
• The authentication valid period of your camera
is expired on the device you intend to connect to.
• The device you intend to connect to is different
from the one selected.
p When raising the security level, passkey entry may be required
even if you have connected to the device before. Enter the
passkey (page 17).
p When deleting the record, the passkey entry may be required
even if you have connected to the device before. Enter the
passkey (page 17).
p When the authentication valid period of your camera is expired,
passkey entry may be required even if you have connected to the
device. Enter the passkey (page 17).
p Check the name on the SELECT THE RECEIVER screen.
The connection is
disconnected from the
desired device.
• You ran past authentication time limit (30
seconds).
• The same passkey is not entered.
• The device disconnected or ended the
connection.
• You did not enter the passkey on the other
device.
• The camera is turned off by rotating the lens
portion or for some other reasons.
p Enter the same passkey both in the camera and the device within
30 seconds (page 17).
p Enter the same passkey both in the camera and the device within
30 seconds (page 17).
p Set the device so that it is connectable. For details, refer to the
operating instructions supplied with the device (page 17).
p Whether the passkey entry screen first appears on the camera or
the device depends on the setting and the device. Connect again
and enter the passkey.
p Turn on the camera and connect to the device again.
Authentication failed. • You ran past the authentication time limit (30
seconds).
• The same passkey was not entered.
• The device disconnected or ended the
connection.
• The device you intend to connect to used a
character not valid for the camera as a part of
passkey.
p Enter the same passkey both in the camera and the device within
30 seconds (page 17).
p Enter the same passkey both in the camera and the device within
30 seconds (page 17).
p Check the status of the device and try to connect to the device
again. For details, refer to the operating instructions supplied
with the device (page 17).
p Enter only valid characters (page 17).