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Self-diagnosis display
Your camcorder has a self-diagnosis display function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the screen or in the display window.
If a 5-digit code is displayed, check the following list
of codes. The last two digits (indicated by ss) differ
depending on the state of your camcorder.
LCD screen, viewfinder or
display window
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony facility.
C:21:00
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an “InfoLITHIUM”
battery pack.
c Use an “InfoLITHIUM” battery pack (p. 20, 242).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize (p. 247).
• The video heads are dirty.
c Clean the heads using the Sony V8-25CLD cleaning cassette
(optional) (p. 248).
• A malfunction other than the above that you can service has
occurred.
c Remove the cassette and insert it again, then operate your
camcorder.
c Disconnect the mains lead of the AC power adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
• A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony service
facility and inform them of the 5-digit code. (example:
E:61:10)
C:04:ss
C:21:ss
C:22:ss
C:31:ss
C:32:ss
E:20:ss
E:61:ss
E:62:ss
If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.