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TRENDnet User’s Guide
© Copyright 2012 TRENDnet. All Rights Reserved.
36
Troubleshooting
1. The Power LED and Ethernet Activity LED do not light up.
The power supply or camera might be faulty. Check that the connection to
both the power source and the terminal on the back of the camera are secure
and that you are using the provided power supply. If the camera is otherwise
functioning correctly, the LEDs might have been disabled in the configuration.
See the System section under the Basic menu.
2. The camera can’t be accessed or access is slow
There might be a problem with the network cable. To confirm that the cables
are working, ping the address of a known device on the network. If the
cabling is OK and your network is reachable, you should receive a reply similar to
the following (…bytes = 32 time = 2 ms).
Another possible problem may be that the network device such as a hub or
switch utilized by the Network Camera is not functioning properly. Please
confirm the power for the devices are well connected and functioning properly.
3. The camera can be accessed locally but not remotely
This
might be caused by a firewall. Check the Internet firewall with your system
administrator. The firewall may need to have some settings changed in order
for the Network Camera to be accessible outside your local LAN. For more
information, please refer to the section about setting up/accessing your
camera behind a router.
Port Settings
HTTP port: 80 (default)
RTSP port: 554 (default)
Digital Zoom
3x
Dynamic DNS
Yes
Time
Synchronize with NTP server or set time/date manually
Email
Supports up to 2 destination accounts
System Log
100 entries (max.)