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3.5 IP Camera SD card Troubleshooting
1. Check if the SD card position is correct or not. Please refer to the manual for the related
information.
2. After powering the IP Camera on, correctly insert the SD card, and a little icon of "SD" will show
up in the upper-right corner of the monitor screen. If not, it means the device detection has failed.
Please contact your technical support and ignore the following steps.
3. If no cross sign appears beside the "SD" icon, please go on to the next step. If a cross sign
appears, please check the following:
a. Is it really an SD "Memory" Card?
b. Is this SD card formatted in the FAT16 format?
c. Connect the SD card with a PC and test to see whether the PC can read the data or not.
d. Does this SD card still have the capacity for storing data?
e. Is the SD card set to write?
If all the answers are "yes" but the cross sign still persists, please contact your technical support
and ignore the following steps.
4. Please make sure the function of "SD CARD ENABLE" is activated in the ALARM and
SCHEDULE pages if no cross sign appears beside the "SD" icon on the screen.
5. After recording, read the data on the web page of "sdget.htm". If the data cannot be read through
the network, please read it instead in a PC, check the data stored in the "LANCAM" directory
and contact your technical support regardless of whether there is data or not.
WARNING
:
1. Performing this troubleshooting process may need a monitor, a PC, a card reader and
some cables.
2. If the SD card is removed while storing or accessing data, the data will be lost.
3. If there is a cross sign beside the "SD" icon, it means the SD card has been inserted into
the IP Camera but cannot perform its writing function. Possible reasons are:
a. It is not an SD memory card.
b. The SD card is unformatted or formatted in a non-FAT16 or non-FAT12 format.
c. The file system is damaged.
d. The capacity of the SD card is full.
e. The SD card is set to be read only.
4. Turn off the power before inserting the SD card. Otherwise the unit may shut down.