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Troubleshooting
Camera
Camera will not operate.
Power is not turned on. z Press the power button for a moment
(Basic Guide p. 3).
Memory card slot or battery
cover is open.
z Confirm that the memory card slot cover or battery
cover is securely closed (Basic Guide p. 1).
Batteries are loaded in the
wrong direction.
z Put batteries back into the camera in the correct
direction (Basic Guide p. 1).
Batteries are not the right type. z
Use only unused AA-size alkaline batteries or
Canon AA-size NiMH batteries. (Basic Guide p. 1).
Insufficient battery voltage
("Change the batteries"
message displays).
z Insert the four unused or fully charged AA-size
NiMH batteries into the camera (Basic Guide p. 1).
z Use the Compact Power Adapter (sold separately)
(p. 139).
Poor contact between camera
and battery terminals.
z Polish the terminals with a soft cotton swab before
charging or using the battery (p. 132).
z Reinsert the batteries several times.
Sounds come from the inside of the camera.
The camera's horizontal/vertical
orientation was changed.
z The camera's orientation mechanism is operating.
There is no malfunction.