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Troubleshooting
192
• Depending on the Shooting mode, when shooting in a high ISO speed the image may
appear rough or grainy (pp. 61, 64).
Eyes appear red (p. 109).
• Set the [Red-Eye Lamp] to [On] (p. 168). When shooting with the flash, the lamp (on
the front of the camera) lights (p. 42), and for approximately 1 second while the camera
is reducing red-eye, it is not possible to shoot. It is more effective if the subject is
looking directly at the lamp. Even better results can be obtained by increasing the
lighting in indoor settings or approaching closer to the subject.
Recording images to the memory card takes a long time, or continuous
shooting slows down.
• Perform a low-level format of the memory card in the camera (p. 52).
Cannot make settings for shooting functions or ø menu.
• The items in which settings can be made differ depending on the shooting mode. Refer
to “Functions Available in Each Shooting Mode” and “Shooting Menu” (pp. 200 – 203).
Shooting movies
Correct shooting time does not display, or stops.
• Format the memory card in the camera, or use a memory card capable of recording at
high speeds. Even when the shooting time does not display properly, the recorded
video will be the length that it was actually shot (pp. 22, 30).
appeared on the screen and shooting ended automatically.
The camera’s internal memory was insufficient. Try one of the following:
• Perform a low-level format of the memory card in the camera (p. 52).
• Change the image quality setting (p. 120).
• Use a memory card capable of recording at high speeds (p. 120).
Zoom does not operate.
• You can use the digital zoom while recording, but not the optical zoom (p. 122).
Playback
Cannot play back images or movies.
• If the file name or folder structure is changed on a computer, you may not be able to
play back images or movies. Refer to the Software Guide for information regarding
folder structure or file names.
Playback stops, or audio cuts out.
• Use a memory card that has had a low-level format performed on it with this camera
(p. 52).
• If you copy a movie to a memory card that reads slowly, playback may interrupt
momentarily.
COPY