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TROUBLESHOOTING
NEED MORE ASSISTANCE?
If you have a computer, go to the Customer Care/Help section at http://help.ceiva.com.The Customer Care
section was designed to provide fast and easy-to-understand answers to all your questions. It's available 24
hours a day, 365 days a year.The Help library is full of information on maintaining and troubleshooting your
CEIVA frame.You can also reach Customer Care via e-mail at support@ceiva.com. If you don't have a
computer, contact the CEIVA Customer Care Team by calling 1-877-MYCEIVA (1-877-692-3482).
Product Information FCC Statement and Warranty
WARNING STATEMENT
( C F R 4 7 , § 1 5 . 1 0 5 , § 1 5 . 2 1 , a n d § 1 5 . 2 7 )
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
the equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures with respect to radios or televisions: Reorient or relocate the receiving antenna. Increase
the separation between the equipment and frame. Connect the equipment into an outlet on a circuit different
from that to which the frame is connected. Ensure that card mounting screws, connector attachment screws
and all ground wires are secured and tight. Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by CEIVA Logic, Inc. could void the user's authority to
operate the equipment.This product was FCC certified under test conditions that included the use of shielded
I/O cables and connectors between system components.To be in compliance with FCC regulations, the user
must use shielded cables and connectors and install them properly.
Warning About Water Proximity
Do not use this product where it could be splashed or fall into water; for example, near a bath tub,
wash bowl, kitchen sink, laundry tub, or near a swimming pool.