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Maintenance and Troubleshooting 67
P-5000 User’s Guide
Operation problems
Cannot use the keys on the viewer.
Cause What to do
The keys are deactivated because the
power switch is set to Hold.
Check if the power switch is not set to Hold. If so, slide the
power switch back to the middle.
Cannot access the existing folders.
Cause What to do
The set language does not support the
folders’ language.
Renaming the folder correctly enables you to access it.
Alternatively, change the language setting. For details, see
“Changing the Viewer Settings” (page 53).
Cannot copy.
Cause What to do
The space available on the HDD is not
sufficient to copy all of the data in the
memory card, or the file may be
damaged.
Delete unnecessary data in the HDD, reduce the size of data
to copy from the memory card, or try to copy a different file.
The set language does not support the
files’ language.
Renaming the file correctly enables you to access it.
Alternatively, change the language setting. For details, see
“Changing the Viewer Settings” (page 53).
Copy cannot be started as the USB
device connection cannot be
recognized because the USB device
has lost power.
Connect the AC adapter to the USB device. Alternatively,
make sure that the viewer is connected to the AC adapter
correctly.
Cannot delete.
Cause What to do
The file is locked. Alternatively, the file
existing in the folder or subfolder is
locked.
See “Protecting files or folders” (page 42) and unlock the file
to delete it.