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Maintenance and Troubleshooting 68
P-5000 User’s Guide
Printing problems
Cannot increase the hard drive capacity of the viewer even if deleting files.
Cause What to do
Check if data was deleted without
using the Epson Link2 software on the
computer. Even if deleting data in the
viewer on the computer, if the data has
not been deleted completely, hard
drive capacity of the viewer cannot be
increased.
After connecting the viewer to the computer, delete all the
data in “Recycle Bin” (Windows) or “Trash” (Macintosh).
Cannot set/unset as a private folder.
Cause What to do
The password is wrong. If you forget the password, enter “5555”, “7777”, then “3333”
to reset the default password (“0000”).
Cannot print.
Cause What to do
The printer is not supported. See “Preparing to Print” (page 55) and make sure that your
printer supports PictBridge.
The printer’s power is off. Turn on the printer.
The USB cable is not connected
correctly.
See “Connecting to a printer” (page 57) and reconnect the
viewer to the printer.
The file is damaged. Try to print a different file.
If you connect the viewer to a printer
with the Home screen displayed,
printing will not occur as the printer is
recognized as a computer.
Connect the viewer to the printer after selecting an image to
print. For details, see “Printing Photos” (page 55) or “Printing
Videos” (page 58).