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Troubleshooting
Problems and Solutions
Connections/Miscellaneous
Problem
Problem
Solution
Solution
No picture or sound.
• The camera is not properly connected: Connect the camera properly (P 68).
• An A/V cable was connected during movie playback: Connect the camera once movie playback has
ended.
• Input on the television is set to “TV”: Set input to “VIDEO”.
• The camera is not set to the correct video standard: Match the camera
Q VIDEO SYSTEM setting to
the TV (P 104).
• The volume on the TV is too low: Adjust the volume.
No color
Match the camera
Q VIDEO SYSTEM setting to the TV (P 104).
The computer does not
recognize the camera.
Be sure the camera and computer are correctly connected (P 80).
Can not transfer RAW or
JPEG files to computer.
Use the bundled software to transfer pictures (P 76).
Pictures can not be
printed.
• The camera is not properly connected: Connect the camera correctly (P 70).
• The printer is off: Turn the printer on.
Only one copy is printed/
the date is not printed.
The printer is not PictBridge compatible.
The camera is unrespon-
sive.
• Temporary camera malfunction: Remove and reinsert the battery (P 11) or disconnect and recon-
nect the AC power adapter/DC coupler.
• The battery is exhausted: Charge the battery (P 10) or insert a fully-charged spare battery (P 11).
The camera does not
function as expected.
Remove and reinsert the battery (P 11) or disconnect and reconnect the AC power adapter/DC
coupler. If the problem persists, contact your FUJIFILM dealer.
I want to use an AC
power adapter and DC
coupler overseas.
Check the label on the AC power adapter. The AC power adapter can be used with voltages of
100 – 240 V. Consult your travel agent for information on plug adapters.
No sound.
Turn silent mode off (P 98).