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132 Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
No sound in movie
No sound in movie
playback.
playback.
•
•
Playback volume is too low
Playback volume is too low
: Adjust playback volume (
: Adjust playback volume (
P
P
116).
116).
•
•
The microphone was obstructed
The microphone was obstructed
: Hold the camera correctly during recording (
: Hold the camera correctly during recording (
P
P
2, 24).
2, 24).
•
•
The speaker is obstructed
The speaker is obstructed
: Hold the camera correctly during playback (
: Hold the camera correctly during playback (
P
P
2, 24).
2, 24).
Selected pictures are not
Selected pictures are not
deleted.
deleted.
Some of the pictures selected for deletion are protected. Remove protection using the device with
Some of the pictures selected for deletion are protected. Remove protection using the device with
which it was originally applied (
which it was originally applied (
P
P
109).
109).
File numbering is
File numbering is
unexpectedly reset.
unexpectedly reset.
The battery-chamber cover was opened while the camera was on. Turn the camera o before
The battery-chamber cover was opened while the camera was on. Turn the camera o before
opening the battery-chamber cover.
opening the battery-chamber cover.
■
■
Connections/Miscellaneous
Connections/Miscellaneous
Problem
Problem
Solution
Solution
No picture or sound.
No picture or sound.
•
•
The camera is not properly connected
The camera is not properly connected
: Connect the camera properly (
: Connect the camera properly (
P
P
76).
76).
•
•
Input on the television is set to “TV”
Input on the television is set to “TV”
: Set input to “HDMI”.
: Set input to “HDMI”.
•
•
The volume on the TV is too low
The volume on the TV is too low
: Adjust the volume.
: Adjust the volume.
The computer does not
The computer does not
recognize the camera.
recognize the camera.
Be sure the camera and computer are correctly connected (
Be sure the camera and computer are correctly connected (
P
P
86).
86).
Can not transfer RAW or
Can not transfer RAW or
JPEG les to computer.
JPEG les to computer.
Use the bundled software to transfer pictures (
Use the bundled software to transfer pictures (
P
P
81).
81).
Pictures can not be
Pictures can not be
printed.
printed.
•
•
The camera is not properly connected
The camera is not properly connected
: Connect the camera correctly (
: Connect the camera correctly (
P
P
77).
77).
•
•
The printer is o
The printer is o
: Turn the printer on.
: Turn the printer on.
Only one copy is printed/
Only one copy is printed/
the date is not printed.
the date is not printed.
The printer is not PictBridge compatible.
The printer is not PictBridge compatible.
The camera is
The camera is
unresponsive.
unresponsive.
•
•
Temporary camera malfunction
Temporary camera malfunction
: Remove and reinsert the battery (
: Remove and reinsert the battery (
P
P
12) or disconnect and
12) or disconnect and
reconnect the AC power adapter.
reconnect the AC power adapter.
•
•
The battery is exhausted
The battery is exhausted
: Charge the battery (
: Charge the battery (
P
P
17) or insert a fully-charged spare battery
17) or insert a fully-charged spare battery
(
(
P
P
12).
12).
The camera does not
The camera does not
function as expected.
function as expected.
Remove and reinsert the battery (
Remove and reinsert the battery (
P
P
12) or disconnect and reconnect the AC power adapter. If the
12) or disconnect and reconnect the AC power adapter. If the
problem persists, contact your FUJIFILM dealer.
problem persists, contact your FUJIFILM dealer.