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Troubleshooting Possible causes Solutions
Can’t format the xD-
Picture Card.
Frame erase does not
erase the frame.
The ERASE ALL
function does not erase
all the frames.
Nothing happens when
I use the Mode switch.
LCD monitor is not
displayed in English.
There is no image on
the TV.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera’s LCD monitor.
The camera no longer
works correctly.
Camera is turned off
without retracting the
lens.
The xD-Picture Card contact area is
soiled.
Some frames may be protected.
i Camera malfunction.
i The batteries run out.
A language other than English is selected
in the “ ” setting in SET-UP.
i The video cable (included) was
connected during movie playback.
i The camera is not connected to the TV
correctly.
i “TV” is selected as the TV input.
i The USB cable (included) is not properly
connected to the computer or camera.
i The PC is not turned on.
The camera has suffered an unforeseen
problem.
Ni-MH and alkaline batteries are being
used together, or the batteries are low on
charge.
Wipe the xD-Picture Card contact area
with a clean dry cloth.
Unprotect frames using the camera on
which the protection was first applied.
i Briefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
i Load new or fully charged batteries.
1Press the “MENU/OK” button to display
the menu.
2Press “d” or “c” to select “
F
” and
press “a” or “b” to select “SET-UP”
(SET-UP screen appears on the LCD
monitor).
3Press “a” or “b” several times to
display the screen that displays “3/4”
on, and then select “ ”.
4Press “d” or “c” several times to select
“ENGLISH”.
5Press the “MENU/OK” button.
i Connect the camera and TV correctly.
i Connect the camera and TV correctly.
i Set the TV input to “VIDEO”.
i Set up the camera and the USB cable
(included) correctly.
i Turn the PC on.
Briefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power
adapter and try again.
Set the Mode switch to Playback mode.
Then turn the camera on. After the lens
retracts, turn the camera off again. If the
lens still does not retract, fit new batteries
or use the AC power adapter.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
Power cuts out during
operation.
Batteries run out
quickly.
No photograph is taken
when the Shutter button
is pressed.
Can’t use the flash to
take pictures.
Can only select
Suppressed flash mode.
The flash settings are
restricted and cannot
be selected.
Can only select the
“
1
” quality setting.
The playback image is
too dark even though
the flash was used.
The image is blurred.
There is speckling on
the image.
i The batteries have run out.
i The batteries are loaded backwards.
i The battery cover is not closed properly.
i The AC power adapter plug has come
out of the power outlet.
The batteries run out.
i You are using the camera in extremely
cold conditions.
i The terminals are soiled.
i The batteries have reached the end of its
service life.
i No xD-Picture Card is inserted.
i The xD-Picture Card is fully recorded.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is
soiled.
i The xD-Picture Card is damaged.
i The camera was not used for 2 minutes
or more.
i The batteries run out.
i The flash is set to Suppressed flash
mode.
i You pressed the Shutter button while the
flash was charging.
i The batteries run out.
Continuous shooting is selected.
SHOOTING MODE is set to “
a
”, “
,
”,
“
.
” or “
/
”.
The sensitivity is set to 800 (high-sensitivity
photography) in the Photography menu.
i The subject is too far away.
i Your finger, hair or strap was covering
the flash/flash control sensor.
i The lens is dirty.
i The photographed subject was too dark.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without
selecting Macro mode.
i You are shooting a subject that is not
suited to autofocusing.
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
i Load new or fully charged batteries.
i Load the batteries in the correct direction.
i Close the battery cover correctly.
i Plug the adapter back in.
Load new or fully charged batteries.
i Put the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take
a picture.
i Wipe the battery terminals with a clean,
dry cloth.
i Load new or fully charged batteries.
i Insert an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
i Insert a new xD-Picture Card.
i Turn the camera on.
i Load new or fully charged batteries.
i Set the Flash mode to Auto, Red-eye
reduction or Forced flash (the flash
cannot be used in some modes).
i Wait until charging is completed before
pressing the Shutter button.
i Load new or fully charged batteries.
Set continuous shooting to OFF.
The flash settings are restricted because
the camera settings are matched to the
selected SHOOTING MODE. To give
priority to the flash setting, change the
SHOOTING MODE to “
s
” or “
m
”.
In the Photography menu, set the
sensitivity to 400 or less.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
i Clean the lens.
i Try standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
This is a characteristic of CCDs and does
not indicate a camera fault.