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Troubleshooting Possible causes Solutions
Can only select “Suppressed
Flash” flash mode.
Continuous shooting is selected. Set continuous shooting to OFF.
Can’t use the flash to take
pictures.
i The Shutter button was pressed while the
flash was charging.
i The batteries are exhausted.
i The Suppressed Flash mode is selected.
i Wait until charging is completed before
pressing the Shutter button.
i Load new fully charged batteries.
i Set the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
The photographed image
is dark even though I used
the flash.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed scenery with Macro mode
selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not suited
to autofocusing.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
The playback image is
faded when I used the
flash to take a picture.
i There is dust on the flash control sensor. i Use an applicator such as a cotton swab to
clean the flash control sensor.
There is speckling on the
image.
The shot was taken with a slow shutter speed (long
exposure) in a high-temperature environment.
This is a characteristic of CCDs and does not
indicate a camera fault.
Troubleshooting e If you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
i The batteries are exhausted.
i The AC power adapter plug has come out of
the power outlet.
i The batteries are loaded the wrong way round.
i Load new fully charged batteries.
i Plug the adapter back in.
i Load the batteries in the correct direction.
Power cuts out during
operation.
The batteries are exhausted. Load new fully charged batteries.
Batteries run out quickly.
i Camera is being used in extremely cold
conditions.
i The terminals are soiled.
i The batteries have reached the end of their
operating lives.
i Put the batteries in your pocket or another
warm place to heat them and then load them
into the camera just before you take a picture.
i Wipe the battery terminals with a clean, dry
cloth.
i Load new fully charged batteries.
No photograph is taken
when the shutter button is
pressed.
i No xD-Picture Card is loaded.
i The xD-Picture Card is fully recorded.
i The xD-Picture Card is write-protected.
i The xD-Picture Card is not formatted.
i The
xD-Picture Card
contact area
(gold-
colored area)
is soiled.
i The
xD-Picture Card
is damaged.
i The Power Save function has switched the
camera off.
i The batteries are exhausted.
i Load an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Remove the write-protection.
i Format the xD-Picture Card.
i Wipe the
xD-Picture Card
contact area
(gold-colored area)
with a clean dry cloth.
i Load a new
xD-Picture Card
.
i Switch the camera on.
i Load new fully charged batteries.