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Insert only one memory card at a time
Solution: The printer has two or more different types of memory cards inserted
simultaneously. Alternatively, a memory card may be inserted while a digital camera
is connected to the camera port. Remove memory cards or disconnect the camera
until only one card is in the printer or only the camera is connected.
There was a problem with the memory card
Solution: There was a problem with the memory card. Try to copy your pictures
directly to a computer and then reformat the card using the camera.
Communication with the printer has been lost
Solution: Check that your printer is on and that the cover is closed, and then try
the following:
1. Make sure the printer cable is firmly connected to both the printer and computer.
2. Check the printer for a paper jam.
3. Try turning the printer off and then on again.
4. Press the OK button to start printing. If the printer is off line, this will bring it back
on line.
5. Make sure the printer cable you are using is designed for two-way (also known
as bi-directional) communication (IEEE-1284 compliant).
Chapter 7
58 Troubleshooting