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• Ensure that the memory card is the proper type (see “Storage” on page 53). If so,
remove the memory card and turn on the camera; if the camera turns on, turn off the
camera, install the memory card, turn on the camera, and format the memory card
(see “
Install and format an optional memory card” on page 8). If the camera does not
turn on after you reinstalled the memory card, format the memory card using a
memory card reader, or replace the memory card.
• Reset the camera (see “
Resetting the camera” on page 39).
The battery gauge goes up and down frequently.
See “
Power indicators” on page 49.
I have to recharge the Lithium Ion battery frequently.
•See “
Extending battery life” on page 48.
• A battery that is new or has not been charged recently must be recharged to reach
full capacity.
• If you have not used the battery for two months or longer, recharge it.
The Lithium Ion battery will not charge.
• Try charging it again after it has drained awhile.
• Use only the power adapter that came with your camera.
• If charging the battery in the HP quick recharger or the spare battery charging bay of
an optional HP Photosmart dock does not work, replace the battery.
It takes the camera a long time to turn on.
• Your camera may be slower to turn on if you have a high capacity (4GB or larger)
memory card inserted.
• Having a large number of files (over 300) stored on a memory card affects the time
it takes for the camera to turn on. Transfer stored files to your computer, then format
the memory card.
• Power-on time in
Playback is slow if you have a large number of tagged images
on your memory card. Transfer the images to your computer (see “
Transferring and
printing images” on page 31) and review them there.
The camera does not respond when I press a button.
• Turn on the camera.
• Most of the camera buttons do not respond when the camera is connected to a
computer.
• Replace or recharge the battery.
• Reset the camera (see “
Resetting the camera” on page 39).
• The memory card may be defective. Remove the memory card and test the camera;
if the camera works, replace the memory card.
• Format the internal memory and/or the memory card (see “
Install and format an
optional memory card” on page 8).
The camera does not take a picture when I press the Shutter button.
• Press the Shutter button all the way down.
• Make sure you are in
Picture Capture.
Chapter 9
40 Troubleshooting