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139
When the DVD video camera/recorder is connected to PC
Symptom Cause and Correction
Reference
page
No drive icon appears
on PC.
The DVD video camera/recorder is not turned on.
Check the power supply.
29
Turn PC off and then disconnect the PC connection cable. Turn
PC on again, and then use the PC connection cable to connect
the DVD video camera/recorder to PC.
—
Make sure the PC connection cable is completely plugged into
this DVD video camera/recorder.
—
Error occurs in playback
of DVD video camera/
recorder on PC.
If error occurs with USB connection, the transfer rate is not
sufficient. It is recommended that you use a USB terminal
conforming to USB2.0 when connecting the DVD video camera/
recorder.
109
Application is not
normally run on PC.
Turn the PC and DVD video camera/recorder off, and try again.
—
Error occurs during
writing to disc.
The temperature of DVD video camera/recorder is too high due
to continuous operation.
Disconnect the DVD video camera/recorder from PC once,
remove the disc from the DVD video camera/recorder, and then
turn it off. After a few moments, connect them again and write to
a brand-new disc.
—
Transfer of images
stops.
Connect the DVD video camera/recorder to another USB terminal
of PC. If your PC is a desktop type, it is recommended that you
use USB terminal on the back of PC. If you are using USB2.0
extended card, it is also recommended that you install the newest
version driver provided by each USB2.0 card maker.
—
Is disc scratched or does dirt or fingerprint adhere to it?
Clean the disc.
10
DVD drive built into PC
cannot be used after the
provided software has
been installed.
This problem may be solved if you update the DVD editing/
creating software of your PC.
—
Error appears when
starting ImageMixer 3.
Make sure that your PC display adapter (video card) conforms to
DirectX9.0c.
109
Movies are not
recognized by
application in PC.
Make sure the power switch of this DVD video camera/recorder is
set to “O” or “N”. 29
The DISC EJECT
button is not valid when
the DVD video camera/
recorder is connected to
PC.
While the DVD video camera/recorder is connected to PC, use
Explorer to right-click the DVD video camera/recorder drive icon
and execute “Eject”. 115
No sound is heard when
an MPEG file imported
into Macintosh is played
back on Quick Time
with an MPEG 2
playback component
adopted.
Since an MPEG file imported into Macintosh using ImageMixer 3
uses the audio format of AC3 audio, no audio will be played back
even if the Quick Time MPEG-2 playback component is
introduced: Only video will be played back. Use ImageMixer 3 for
playback.
122